FAQ
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Green coffee beans are good for a year non-roasted, and once they are roasted, use within 4 months. The freshness will not be at as strong after the 4 months and the coffee may taste flat.
Other
Easy fix! Just click the "Lost password? Recover password" link located in the login dropdown menu.
You can contact us through our contact page! We will be happy to assist you.